Return & Exchange Policy

HOLIDAY RETURNS

All HOLIDAY returns must be made by January 6th.  THe last day to exchange a gift for another item or store credit for the holidays is January 6th, 2024. 

SALE & SEASONAL ITEMS are not eligible for return/exchange.  These purchases were considered final sale.

GENERAL RETURN POLICY

If you are not loving what you got, good news, you can return it. There She Goes gives you 14 days from the date of purchase to return for refund or store credit.

Your item must be unused and in the same condition that vou received it: unworn, tags attached, free of makeup, deodorant, stains, perfume, animal hair, etc. If you receive an Item that Is damaged, you must notify us within 3 days.

Can't make it to the store for a return?

No problem, just drop in the bin on Sheila's front walk at your convenience. Make sure your name is on/in the bag.

SALE and SEASONAL ITEMS are FINAL SALE and not eligible for return or exchange.

HOW TO MAKE A RETURN & OPTIONS

  1. If you are local, return to store during store hours, Wednesday, Thursday, Friday & Saturday  10 am-4 pm.  9903 Manchester Road, St. Louis, MO 63122  *Just to the right of the entrance to Dierbergs.
  2. If you are local and cannot make store hours, you may return to the bin on my front porch at any time convenient for you.  My home is less than a mile from the store.  All that is needed for the return is the customer name (you can include cell phone or email if concerned).
    Address is: 1118 North Drive, St. Louis, MO 63122
  3. If the order was shipped to you, it needs to be postmarked to for shipment back to TSG by 14th day of receipt of order.
    Please send return shipment to:
    There She Goes
    1118 North Drive
    St. Louis, MO 63122

Once a return is processed, you will receive an email receipt documenting the refund.